Privacy Policy

How relayq.dev handles personal data: what we collect, why, and your rights.

Effective date: 1 June 2026 Last updated: 11 October 2026

Precocity Research Limited (“we”, “us”, “our”), registered in New Zealand, operates the relayq.dev website and the RelayQ product. This policy explains what data we collect, why, and your rights.

Data Controller: Precocity Research Limited, a New Zealand company (company number 1828871, NZBN 9429034049976), 1 Milford Road, Milford, Auckland 0620, New Zealand
Contact: Contact form or privacy@precocity.nz


Summary

  • We do not use cookies on our public marketing pages. One functional cookie is set only if you sign in to the licensed documentation area
  • We do not track individual visitors
  • We use cookieless, privacy-respecting analytics
  • We only collect personal data you voluntarily provide (forms)
  • We never sell or share your data with third parties
  • You can request deletion of your data at any time

1. Data We Do NOT Collect

On our public marketing pages (relayq.dev), we do not:

  • Set cookies on these pages (a single functional cookie is used only in the licensed documentation area, see section 2a)
  • Use tracking pixels or fingerprinting
  • Collect IP addresses for analytics
  • Use Google Analytics, Facebook Pixel, or any third-party tracker
  • Track individual browsing behavior
  • Build user profiles

2. Analytics

We use privacy-respecting, cookieless analytics. Our analytics provider collects:

  • Page URL visited
  • Referrer (where you came from)
  • Browser type (generic, e.g., “Firefox”)
  • Country (derived from IP, IP not stored)
  • Device type (desktop/mobile)

This data is aggregated and anonymous. No individual visitor can be identified. No cookies are set for analytics. Our analytics provider is Plausible Analytics, which is EU-hosted and operates without consent because it sets no cookies and does not store IP addresses.


If you access the licensed documentation area at /docs/licensed/ or the download area with an access key, we set one functional cookie, docs_key, so that you do not have to re-enter the key on every page. It holds your access key, lasts 30 days, and is used for nothing else. It is not set on any public page, and it is not used for analytics, advertising or profiling.


2b. Bot Protection

Our forms are protected by Cloudflare Turnstile, which checks that a submission comes from a person rather than an automated script. Turnstile receives your IP address and basic browser signals in order to make that check. It does not use cookies for tracking or build a profile of you.


3. Data We Collect (Only When You Provide It)

We collect personal data only when you voluntarily submit it through our forms:

Everything we hold is listed below. Where a field is optional, leaving it blank has no effect on your request. All submissions expire automatically after 12 months, and we delete them sooner if you ask.

Pilot and Capped Build Request Form

DataPurpose
Request type (pilot or Capped build)Route your request
NameAddress you by name in communications
Work emailReply to your application or send your access key
Company nameUnderstand your organization
CountryRoute your request and meet export requirements
IndustryTailor our response
Equipment and protocols on siteJudge whether a pilot fits your site
The problem, in one lineJudge whether a pilot fits your site
IP addressChecked in the moment for rate limiting and bot protection, and not stored with your submission

Contact Form

DataPurpose
NameRespond to your inquiry
EmailReply to you
Company (optional)Understand your context
MessageAnswer your question
IP addressChecked in the moment for rate limiting and bot protection, and not stored with your submission

4. How We Use Your Data

We use the data you provide solely to:

  • Reply to your pilot application or send the access key you requested
  • Respond to your inquiry
  • Send product updates (only if you opted in via double opt-in)
  • Improve our product based on aggregated use case feedback

We do NOT:

  • Sell your data to anyone
  • Share your data with third parties (except email delivery service)
  • Use your data for advertising
  • Build profiles or track behavior across sessions
  • Send unsolicited marketing without your explicit consent

5. Email Communications

  • All marketing emails require double opt-in (you must click a confirmation link)
  • Every email contains a one-click unsubscribe link
  • Unsubscribe is processed immediately
  • We use a transactional email service for delivery (data processing agreement in place)

6. Data Storage and Security

  • Form submissions are held in Cloudflare Workers KV, which is replicated across Cloudflare’s global network, and are also delivered by email to our team in New Zealand. Your IP address is not part of a stored submission; it is used transiently for rate limiting and bot protection. Data may therefore be stored and processed outside the European Union, including in New Zealand, which the European Commission recognises as providing an adequate level of data protection
  • All data is encrypted in transit (TLS) and at rest
  • Access is restricted to authorized team members only
  • Stored submissions expire automatically after 12 months, and we delete them sooner on request

7. Your Rights

Under GDPR, PECR, NZ Privacy Act 2020, and equivalent laws, you have the right to:

RightHow to Exercise
Access your dataEmail us, we’ll respond within 30 days
Correct your dataEmail us with corrections
Delete your dataEmail us, deleted within 30 days
Export your dataEmail us, provided in standard format
Withdraw consentUnsubscribe link in any email, or email us
Object to processingEmail us

8. Third-Party Services

ServicePurposeData SharedPrivacy Policy
CloudflareWebsite hosting, CDN, edge workersIP (transient, not stored)cloudflare.com/privacypolicy
Plausible AnalyticsAnonymous, cookieless analyticsNone (aggregated only)plausible.io/privacy
Cloudflare TurnstileBot protection on formsIP address, browser signalscloudflare.com/privacypolicy
Transactional email serviceEmail deliveryEmail addressProvider’s policy

Data processing agreements are in place with all third-party processors.


9. Children

Our website and products are not directed at children under 16. We do not knowingly collect data from children.


10. Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page with an updated “Last updated” date. We will not reduce your rights without notice.


11. Contact

For any privacy-related questions or requests:

We aim to respond to all requests within 30 days.

Test it under failure, not in a demo.

One of your sites, one gateway, 30 days, with remote support from our engineers.

Apply for a pilot

Just want to test it first? Register for an access key to the Capped build: every feature, 10 connections, no time limit, no support.