Privacy Policy

Privacy Policy

Effective date: 11 May 2026 Last updated: 11 May 2026

Precocity Research Ltd (“we”, “us”, “our”) operates the relayq.dev website and the RelayQ product. This policy explains what data we collect, why, and your rights.


Summary

  • We do not use cookies on our marketing website
  • We do not track individual visitors
  • We use cookieless, privacy-respecting analytics
  • We only collect personal data you voluntarily provide (forms)
  • We never sell or share your data with third parties
  • You can request deletion of your data at any time

1. Data We Do NOT Collect

On our public marketing pages (relayq.dev), we do not:

  • Set cookies of any kind
  • Use tracking pixels or fingerprinting
  • Collect IP addresses for analytics
  • Use Google Analytics, Facebook Pixel, or any third-party tracker
  • Track individual browsing behavior
  • Build user profiles

2. Analytics

We use privacy-respecting, cookieless analytics. Our analytics provider collects:

  • Page URL visited
  • Referrer (where you came from)
  • Browser type (generic, e.g., “Firefox”)
  • Country (derived from IP, IP not stored)
  • Device type (desktop/mobile)

This data is aggregated and anonymous. No individual visitor can be identified. No cookies are set. No personal data is processed. Our analytics provider is EU-hosted and GDPR-compliant without consent.


3. Data We Collect (Only When You Provide It)

We collect personal data only when you voluntarily submit it through our forms:

Evaluation Request Form

DataPurposeRetention
NameAddress you by name in communicationsUntil deletion request or 2 years
Work emailSend evaluation license and follow-upUntil deletion request or 2 years
Company nameUnderstand your organizationUntil deletion request or 2 years
Use caseTailor our responseUntil deletion request or 2 years
Target platformProvide correct binaryUntil deletion request or 2 years

Contact Form

DataPurposeRetention
NameRespond to your inquiryUntil deletion request or 2 years
EmailReply to youUntil deletion request or 2 years
MessageAnswer your questionUntil deletion request or 2 years

4. How We Use Your Data

We use the data you provide solely to:

  • Send you the evaluation license you requested
  • Respond to your inquiry
  • Send product updates (only if you opted in via double opt-in)
  • Improve our product based on aggregated use case feedback

We do NOT:

  • Sell your data to anyone
  • Share your data with third parties (except email delivery service)
  • Use your data for advertising
  • Build profiles or track behavior across sessions
  • Send unsolicited marketing without your explicit consent

5. Email Communications

  • All marketing emails require double opt-in (you must click a confirmation link)
  • Every email contains a one-click unsubscribe link
  • Unsubscribe is processed immediately
  • We use a transactional email service for delivery (data processing agreement in place)

6. Customer Portal

The customer portal (relayq.dev/portal) uses a single essential session cookie for authentication. This cookie:

  • Is strictly necessary for the portal to function
  • Contains no tracking data
  • Expires when you close your browser or after 24 hours
  • Does not require consent under GDPR (legitimate interest, Article 6(1)(f))

No other cookies are set anywhere on our website.


7. Data Storage and Security

  • Data is stored on servers within the European Union
  • All data is encrypted in transit (TLS) and at rest
  • Access is restricted to authorized team members only
  • We do not store data longer than necessary (maximum 2 years)

8. Your Rights

Under GDPR, PECR, NZ Privacy Act 2020, and equivalent laws, you have the right to:

RightHow to Exercise
Access your dataEmail us — we’ll respond within 30 days
Correct your dataEmail us with corrections
Delete your dataEmail us — deleted within 30 days
Export your dataEmail us — provided in standard format
Withdraw consentUnsubscribe link in any email, or email us
Object to processingEmail us

9. Third-Party Services

ServicePurposeData SharedPrivacy Policy
Analytics providerAnonymous analyticsNone (cookieless)Provider’s policy
Email delivery serviceEmail deliveryEmail addressProvider’s policy
Hosting/CDN providerWebsite hostingIP (transient, not logged)Provider’s policy

10. Children

Our website and products are not directed at children under 16. We do not knowingly collect data from children.


11. Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page with an updated “Last updated” date. We will not reduce your rights without notice.


12. Contact

For any privacy-related questions or requests:

To contact us regarding this privacy policy, use the contact form.

We aim to respond to all requests within 30 days.

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